Why can't I make video calls in Skype for Mac anymore?

We’re always working hard to improve your Skype experience. As a result of the recent changes we made to the way Skype video calling works, you can’t make video calls from Skype 2.8 for Mac to:

  • Skype 6.2 for Mac and above
  • Skype 6.2 for Windows desktop and above
  • Skype 4.8 for iOS and above
  • Skype for Android
  • Skype for Windows Phone

If you’re experiencing issues with video calling in Skype, it might be because you or your friend are using an older version of Skype for Mac.

To enjoy all the great features Skype has to offer, make sure that you're both using the latest version of Skype on your device.

Before upgrading to the latest version of Skype, check the system requirements for running Skype on your operating system.

If you like the way your Skype application looked before the upgrade better, you can check out these handy tips to customize it.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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