Help iPad

What do I do if my microphone does not work with Skype on my iOS 7 device?

When you want to make a call using Skype on your iPhone or iPad device for the first time, Skype will ask for your permission to access the microphone.

This microphone setting is a new privacy feature in iOS 7. If you’ve selected Don’t Allow, you won’t be able to make and receive any calls. Every time you’ll receive a call, you’ll see this notification:

“Grant access to your microphone in device settings for Beth Davies to hear you.” notification displayed after trying to make a call.

To resolve this, you need to change your privacy settings:

  1. From your device's home screen, tap Settings.
  2. Tap Privacy.
  3. Tap Microphone.
  4. You’ll see a list of applications that have requested access to the microphone. Find Skype and enable it by tapping on the slider (so the slider shows green).

Screenshot of iOS 7 device screen showing the slider next to Skype to be tapped to allow Skype to use your microphone

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