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    Why can't I use Group Chat?

    We're always making improvements to Skype, bringing you the best call quality, performance, and new features, like our cloud-based group chat system. Update to the latest version of Skype to enjoy all the new features.

    To be able to use the new cloud-based group chat experience, you need to have one of these latest versions of Skype installed:

    • Skype for Windows Desktop 6.11 and above
    • Skype for Mac 6.11 and above
    • Skype for iOS 4.15 and above
    • Skype for Android 4.5 and above
    • Skype for Xbox 1.2 and above
    • Skype for Kindle Fire OS
    • Skype for Blackberry 10
    • Skype for Linux 4.3 and above (limited features)

    If you're unable to update to the latest version of Skype or you're on a platform that is not supported, you won't be able to use cloud-based group chat. If you wish to continue participating in group chats, you can sign into Skype for Web.

    Learn more about the new cloud-based Group Chat experience.

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