By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help iPhone

How do I manage Skype notifications on iOS?

Skype notifications are brief messages that appear on your iPhone/iPad screen for a few seconds to inform you that someone sent you an instant message on Skype or someone is calling you on Skype when you weren’t in the app.

There are several options for you to manage these notifications.

If you have the Skype app running in the background, you can still receive calls; if the app isn't running in the background, you might miss calls.

Note: This article covers Skype 5 and above for iOS, but also includes instructions for Skype 4 for iOS here. If you're unsure of which version you're using, click here.

If you’d like to remain signed in to Skype, but do not want notifications for new chat messages or calls, you can easily turn off notifications on your iPhone or iPad:

  1. From the iPhone/iPad home screen, tap the Settings icon.
  2. Tap Notification Center.
  3. In the Notification Center, scroll down until you find Skype and tap it.
  4. Use the sliders to either turn notifications off or on (1), turn sounds on or off (2), turn app icon badges on or off (3), or turn notifications on the lock screen on or off (4). You can also choose how many notifications to display (5).

  5. You can also change how notifications are displayed. To turn off alert displays, choose None.

 

If you'd like to turn the notifications back on, simply go back into the Skype settings in the Notification Center and tap Banners or Alerts.

If you’d like to remain signed in to Skype, but do not want notifications for new chat messages, you can easily turn off notifications temporarily:

  1. Tap your profile picture in the upper-right corner of the screen.
  2. Tap Settings.
  3. Tap the slider to turn push notifications off. This will disable new chat notifications.

  4. You can also use the sliders to turn on or off notifications and sounds within the app. These are all on by default.

Keep in mind that the options above will only affect notifications when you're in the Skype app.

If you're using the latest version of Skype on your iPhone, when you receive a notification while you're using your phone, you can now swipe down on it to reveal your options.

If you're using the latest version of Skype on your iPhone, you can manage voice and call notifications from the phone's lock screen. When a notification appears, simply swipe from the right on the notification to reveal your options.

 

You can temporarily stop notifications for a particularly active chat by turning off notifications for just that chat.

  1. In the chat, tap the more icon .
  2. Tap notifications.
  3. Tap turn off.
  4. To turn the notifications back on, simply repeat the first three steps and tap turn on rather than turn off.

Notifications will also stop when you sign out. Make sure you have an active Internet connection when you sign out, or you might still receive notifications.

To sign out of Skype before closing the app:

  1. From any screen in the app, tap the more icon .
  2. Tap sign out.


 

Mute Chat

You can temporarily stop IM notifications for any particularly active chat by muting the chat feature.

To use mute chat, simply go into the chat you want to mute, tap the settings icon at the top right corner of the screen, and select Mute Chat.

 

Note: You can also temporarily suspend all notifications, not just those from Skype, by using Apple’s Do Not Disturb feature.

Disabling Skype notifications on iOS

If you’d like to remain signed in to Skype, but do not want notifications for new chat messages or calls, you can easily turn off notifications on your iPhone or iPad:

  1. From the iPhone/iPad home screen, tap the Settings icon.
  2. Tap Notification Center.
  3. In the Notification Center, scroll down until you find Skype and tap it.
  4. In Skype, tap the icon for None under Alert Style.

 

If you'd like to turn the notifications back on, simply go back into the Skype settings in the Notification Center and tap Banners.

Signing out of Skype

Notifications will also stop when you sign out. Make sure you have an active Internet connection when you sign out, or you might still receive notifications.
To sign out of Skype before closing the app:

  1. In Skype, tap the Profile tab at the bottom of the screen.


     
  2. In the Profile screen, tap the Sign Out icon in the top-right corner.


     
  3. Click Sign Out.

If you've closed Skype by double-tapping your home key and closing the app, you might still receive notifications. These notifications are sent using Apple's Push Notification technology. Skype is not running or using any additional battery power. If you would still like to stop these notifications temporarily, you can either disable them or sign out before you close the app, as detailed above.

 

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Skype settings" in the Skype Community.

Join the conversation

Video guides

Your friendly step-by-step guides to using Skype

Still need help? Our support team is waiting to help you. Ask them now