The most common errors that can cause a payment to fail are:
Please make sure you have entered the correct details, and then try making your purchase again.
If you are still having problems, try using PayPal, the fast and easy way to pay online, or one of our other payment methods, such as Skrill (Moneybookers), one-off bank transfer or retail vouchers.
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You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.
What is Skype Credit and how can I buy it?
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What can I use Skype Credit for?
I just purchased Skype Credit but I cannot make any calls...
Only one participant needs a Skype Premium account for group video calls.
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