What is caller identification and how do I set it up in Skype?

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    Caller identification lets your friends, family, and business contacts know that it's you calling them or sending an SMS message. When you set up caller identification, your mobile number or Skype Number is displayed when you call mobiles and landlines from Skype.

    Caller identification is free to set up and use.

    How do I set up caller identification using my mobile number?

    To set up caller identification using your mobile number:

    1. Open the Skype app.
    2. Select your profile picture, then select Settings.
    3. Select Calling, then select Caller ID.
    4. Turn the Caller ID toggle On.
    5. Select your country from the drop-down list.
    6. Enter your mobile number in the text box and select Add phone number.
    7. You will receive an SMS text message on your phone containing a confirmation code. Enter this code in the field displayed. Message and data rates may apply to receive this one-time SMS.
    8. Select Continue.
    9. If you entered the code correctly, you will get a confirmation message, and your Caller ID will be activated in 24 hours.

     

    Learn more about how to change your caller identification settings.

    How do I set up caller identification using my Skype Number?

    As of December 2018, if you purchase a Skype Number and don't have Caller ID enabled, your Skype Number will be automatically set as your Caller ID for the countries that this is available in.

    To change to your Skype Number if you had Caller ID enabled with another number:

    1. Open the Skype app.
    2. Select your profile picture, then select Settings.
    3. Select Calling, then select Caller ID.
    4. From the bulleted list displayed, select the Skype Number that you want to use as your Caller ID.
    5. Your Caller ID is now set and ready to go.

     

    In what countries is caller identification available?

    The caller identification using your mobile number is available in most countries. If the caller identification doesn’t work, it might be because it’s not available in your country or it’s not currently supported by the local telecommunication provider for the country you’re calling.

    Caller identification using your mobile number is not available in China, Hong Kong, Japan, and Mexico.

    Caller identification using your Skype Number is available in:

    • USA
    • UK
    • Australia
    • Brazil
    • Chile
    • Denmark
    • Estonia
    • New Zealand
    • Poland
    • Sweden
    • Switzerland
    How long does it take for caller identification to be activated?

    Caller identification is activated immediately for Skype Numbers.

    It may take up to 24 hours to activate caller identification for mobile numbers. Before the activation, you will receive the SMS text message confirming that caller identification is about to be activated.

    Do you want to deactivate caller identification? Learn more.

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