Help Windows Desktop

How do I get a refund of the prepaid card or voucher I purchased?

Skype does not offer a refund for prepaid cards or vouchers purchased from retail stores.

Some stores offer a refund – you can try returning the prepaid card or voucher to the retail store you bought it from, and depending on their store policy, they may issue you with a refund.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Payment history and refunds" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now