How do I get a refund of the prepaid card or voucher I purchased?

Skype does not offer a refund for prepaid cards or vouchers purchased from retail stores.

Some stores offer a refund – you can try returning the prepaid card or voucher to the retail store you bought it from, and depending on their store policy, they may issue you with a refund.

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You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

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