By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help Windows Desktop

How much bandwidth does Skype need?

The bandwidth required by Skype depends on the type of calls you want to make. The table below provides the minimum download and upload speeds required, as well as the recommended speeds for best performance.

Call type Minimum download
/ upload speed
Recommended download
/ upload speed
Calling 30kbps / 30kbps 100kbps / 100kbps
Video calling /
Screen sharing
128kbps / 128kbps 300kbps / 300kbps
Video calling
400kbps / 400kbps 500kbps / 500kbps
Video calling
1.2Mbps / 1.2Mbps 1.5Mbps / 1.5Mbps
Group video
(3 people)
512kbps / 128kbps 2Mbps / 512kbps
Group video
(5 people)
2Mbps / 128kbps 4Mbps / 512kbps
Group video
(7+ people)
4Mbps / 128kbps 8Mbps / 512kbps

If you are signed in to Skype but not making any calls, Skype will use on average 0-4kbps. When you make a call, Skype will use on average between 24-128kbps. You can find out how much bandwidth a video call is using.

To find out if your internet connection is fast enough to make a Skype call (using Skype for Windows Desktop):

  1. In the Contact list, select the contact you wish to call.
  2. In the conversation header, click the Check settings button.

  3. In the Connection tab, click Test Now.

  4. Skype will test the internet connection between you and your contact and display the results.

Audio calls should be possible with most internet connections. Video calls use a lot more bandwidth, so if you are having issues with the quality of your video calls, we recommend:

  • Closing other applications that use the internet, especially those playing music or video.
  • Cancelling any file transfers in progress.

If this does not resolve your problem, you may need to increase your bandwidth. Contact your Internet Service Provider if you need more information regarding your download and upload speeds.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "About Skype" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now