Home Skype for Windows desktop

    How do I close my account for Skype?

    Important: When you close your Skype account, we wait 60 days before permanently deleting it, in case you change your mind or need to access something before it's gone. 

    Before you close your Skype account

    1. Check to make sure you aren't leaving anything important behind. 
      When you close your Skype account, the associated Microsoft account is also closed, and you won't be able to sign in to any other Microsoft products or services you're been using, such as Xbox, OneDrive, or Outlook.com. Before closing your account, read more about how to check your account and save anything important. 
       
    2. Use all the money in your account before you close it. 
      Sign in to your account to view your current Skype Credit balance. 
       
    3. Cancel any active subscriptions. 
      If you have Auto-recharge enabled and cancel your account without first cancelling your subscription, you will continue to be charged until your account has been permanently closed. Learn how to disable Auto-recharge

    How to close your Skype account

    1. Go to our account closure page. You may be prompted to sign in to your account.
    2. Verify that you are signed in to the account you want to close and select Next.
    3. We'll take you through a check list to make sure you are ready to close your account.
    4. In the Select a reason drop-down list, choose the reason you're closing the account. 
    5. Select Mark account for closure.


    After your Skype account is closed

    Your account will be closed after 60 days but you can change your mind any time during the 60 days. All you have to do is sign into your account again to cancel the closure. 
     

    When you close your Skype account, we wait 60 days before permanently deleting it. During this waiting period, your account is marked for closure, but still exists. 

    To delete individual messages or entire chats, follow the step in this article, How do I delete instant messages in Skype?

    Sign in to your account within 60 days of closing it. We'll cancel the closure, and everything will be just as you left it. If it's been longer than 60-days, we can't retrieve an account that has been deleted. 

    If it's been longer than 60-days, we can't retrieve an account that has been deleted. 


    Ready to learn more?
    Where can I get a refund?
    How do I cancel or change my Skype subscription?
    How to close your Microsoft account

    Was this article helpful?

    Yes No

    Please let us know why we couldn't help you today

    Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.