How do I close my Skype account?

Your Skype account is the same as your Microsoft account. If you close it, you'll no longer be able to sign in to other Microsoft products or services such as Outlook.com, Office Online, OneDrive, Xbox Live, or Windows.

Before you close your Skype account, let's make sure you aren't leaving anything important behind:

Sign in to your Skype account.
Follow the steps in this article to verify that:
- Important information such as files and contacts are saved.
- Your Skype Credit balance has been used. Once your account is closed, you can't get it back.
- Active subscriptions have been cancelled so you don’t continue to get charged. If you have Auto-recharge enabled and cancel your account without first cancelling your subscription, you will continue to be charged until your account has been permanently closed in 60 days. Learn how to disable Auto-recharge.
Go to our account closure page. You may be prompted to sign in or verify your password.
Make sure you are signed in to the account you want to close and select Next.
In the Select a reason drop-down list, choose the reason you're closing the account.
Select Mark account for closure.
Your account will be closed in 60 days. We wait 60 days before permanently deleting accounts in case you change your mind or need to access something before it's gone. You can change your mind any time during the 60 days, just sign in to cancel the closure.

I closed my Skype account, but my profile is still visible in the directory, how do I remove it?

When you close your Skype account, we wait 60 days before permanently deleting it. During this waiting period, your account is marked for closure, but still exists.

I closed my Skype account but changed my mind, can I reopen it?

Sign in to your account within 60 days of closing it. We'll cancel the closure, and everything will be just as you left it. If it's been longer than 60-days, we can't retrieve an account that has been deleted.

Can I reopen my Skype account after the 60-day waiting period?

If it's been longer than 60-days, we can't retrieve an account that has been deleted.

Ready to learn more?
Where can I get a refund?
How do I cancel or change my Skype subscription?
How to close your Microsoft account

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