If you want to close your Skype account, you’ll need to contact us so we can close it for you.
Do you think your account may have been hacked? Find out what to do if your account is suspended, hacked or compromised.
First, make sure you’ve cancelled any subscriptions or recurring payments, and used up any Skype Credit you have. Everything associated with your Skype account – including contacts, purchases and history – will be lost when your account is closed.
Next, contact Skype Customer Service and tell us you’d like to close your account.
It might take up to 30 days for your name to disappear from the directory, but after that, no one will be able to find you in Skype. Your name will still appear in your friends’ contact lists unless they remove it, but they won’t be able to contact you.
In the meantime, you can remove your personal information from your profile to prevent people from finding you based on those details.
This will make it more difficult for people to find you in the Skype directory. You can remove or edit all of your details except for your Skype Name.
To remove your profile information:
If you sign in to Skype with a Microsoft account and you want to close it (which means you won’t be able to use it to sign in to other Microsoft services like Outlook.com, Xbox Live, or OneDrive), go to How to close your Microsoft account.
Remember to use up any Skype Credit or subscriptions before you close your Microsoft account, because you won’t be able to get these back after the account is closed.
If you just want to unlink your Microsoft and Skype accounts, you can – it means you’ll no longer be able to sign in to Skype using your Microsoft account, but your Skype account and Microsoft account will both remain open.