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The following questions and answers will help you set up your Skype Number.
You can purchase a Skype Number just like any other Skype feature:
Important: Skype Number subscriptions are renewed automatically. On the day your Skype Number subscription expires, it will automatically be extended for the same period of time as you initially purchased it for. However, you can cancel your Skype Number subscription at any time. Learn more.
To make sure your subscription continues without interruption, the recurring payment for a Skype Number is taken three days before the subscription expires. However, you won’t lose these three days. Your Skype Number subscription is still valid for the full period that you signed up for (3 or 12 months).
Recurring Skype Number subscriptions aren’t available in France at the moment. You’ll need to extend your subscription each time before the expiry date manually. However, we’re working to get recurring Skype Numbers in France enabled in the nearest future.
When buying a Skype Number, you can choose how long you’d like it for (3 or 12 months). Find out how much a Skype Number costs.
You can also get a discount on your Skype Number when you buy a subscription. Just make sure your subscription is active before you buy your Skype Number and you’ll get either:
If you made the initial payment by credit card, PayPal or Skype Credit, the same payment method will also be used for the recurring payment.
If the initial payment is made using Skrill, a bank transfer or other payment methods, the recurring payment will be charged from your Skype Credit balance.
Before purchasing a Skype Number, you can choose which country you’d like to use it in. Find out which countries Skype Numbers are available in.
Some countries will require that you provide proof of residence before you can get a Skype Number for that country. So unless you have a valid address there, you won’t be able to get a number for that country. These countries include:
Verification of your registered address may vary across individual countries. The following is the example of how to purchase the Skype Number in Germany:
* A valid German address is required for verification purposes by your German service provider.
Skype Numbers from most countries should activate automatically as soon as your payment is processed.
However, if you were required to provide proof of residence before you bought your Skype Number, this information needs to be verified by the local authorities. This process usually takes only a few days, but may take up to two weeks depending on the country you’ll use the Skype Number for. After the appropriate authorities have verified your details, we can activate your Skype Number.
If your personal details could not be verified for any reason, but the payment for the Skype Number was completed, you can contact the Skype Customer Support to request a refund.
Unfortunately, you cannot. When you purchase a Skype Number, you will need to choose one from our pre-selected range. However, you can choose your favorite number from that range. You can search for your preferred number using the Enter your favorite combination search box, or by clicking Show ten new suggestions… to scroll through the available options.
You will not be able to select a preferred number when you buy a German Skype Number. You will be allocated one by our partners in Germany.
You can have up to 10 Skype Numbers attached to your account. The perfect option if you frequently receive calls from more than one location. You can choose where you want to buy each Skype Number for, so you can have a number with the area code or the country code you regularly expect calls from.
If your payment fails, your Skype Number will be held so that you can attempt the purchase again.
To purchase a Skype Number you have reserved:
Buy a Skype Number.