Help Windows Desktop

How can I make a test call in Skype?

Before making a test call, make sure you have the equipment you need to use Skype.

Note: The screenshots below show a test call being made in Skype for Windows Desktop, but the steps are the same regardless of what platform you use.

To make a test call: 

  1. Plug in your speakers and microphone (if they are not built into your computer).
  2. Sign in to Skype.
  3. In your contact list, select Skype Test Call. It may also be called Echo / Sound Test Service or Skype Test Call (echo123). If you don't see that contact in your list, simply type echo123 into the search field.

    Echo/Sound Test Service option selected in the contact list

     

  4. In the calling pane, click Call.

    Green Call button in the calling pane

  5. Follow the instructions you will hear.

If you cannot hear any sound at all, follow these instructions.

If you can hear the test call but cannot hear your recorded message played back, follow these instructions.

For more help with call quality, check out our Call Quality Troubleshooters.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Skype to Skype calling" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now