Help Windows Desktop

How can I make a test call in Skype?

Before making a test call, make sure you have the equipment you need to use Skype.

Note: The screenshots below show a test call being made in Skype for Windows Desktop, but the steps are the same regardless of what platform you use.

To make a test call: 

  1. Plug in your speakers and microphone (if they are not built into your computer).
  2. Sign in to Skype.
  3. In your contact list, select Skype Test Call. It may also be called Echo / Sound Test Service or Skype Test Call (echo123). If you don't see that contact in your list, simply type echo123 into the search field.

    Echo/Sound Test Service option selected in the contact list


  4. In the calling pane, click Call.

    Green Call button in the calling pane

  5. Follow the instructions you will hear.

If you cannot hear any sound at all, follow these instructions.

If you can hear the test call but cannot hear your recorded message played back, follow these instructions.

For more help with call quality, check out our Call Quality Troubleshooters.

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