How can I make a test call in Skype for Windows desktop?

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Before making a test call, make sure you have the equipment you need to use Skype.

To make a test call: 

  1. Plug in your speakers and microphone (if they are not built-in to your computer).
  2. Sign in to Skype.
  3. In your contact list, select Skype Test Call. It may also be called Echo / Sound Test Service or Skype Test Call (echo123).

    Echo/Sound Test Service option selected in the contact list

    If you can't find Skype Test Call, search for it by typing "echo" in the search box.

    Word echo typed in the search box

  4. In the calling pane, click Call.

    Green Call button in the calling pane

  5. Follow the instructions you will hear.

If you cannot hear any sound at all, follow these instructions.

If you can hear the test call but cannot hear your recorded message played back, follow these instructions.

For more help with call quality, check out our Sound problems section of the support site.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

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