By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help Windows Desktop

What should I do if my Dualphone is not working properly with Skype?

If Skype isn’t working properly on your Dualphone, then you most likely need to update your phone’s drivers.

To find instructions on how to update your Dualphone drivers:

  1. Visit the Dualphone website
  2. Choose your device
  3. Under Online Support select How to update software or Update software, or if you get a pop-up window, select Get software
  4. Follow the instructions on the screen

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Call and video problems" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now