Learn the essentials
Our how-to videos will teach you everything you need to know to get started with Skype.
You can ask for a refund of your Skype Credit within 15 days from its purchase, but only if you haven’t used it.
You can ask for a refund of your subscription if you haven’t used it and it hasn’t expired. Learn more about subscription refunds.
To request a refund:
You can also fill out the online form to request a refund. To fill out the online Cancellation and Refund form:
We will get back to you within 24 hours. If you need an instant solution, we recommend choosing the live chat option above, where we can discuss your subscriptions and recent charges