Skype Help

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    Unable to connect to Skype

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    If you're experiencing issues with Skype connecting, here are some things you can try:

    1. Verify your device has a working internet connection. 
    2. Verify you have the latest version of Skype
    3. Check your security software or Firewall settings to make sure they aren't blocking Skype.
    Note: If you are connected to the internet through a proxy server, you may need to verify settings with your network administrator.



    Need to make an urgent call and don't have time to work through these steps? You can use Skype for Web now without having to install anything, and then come back to these steps later. Launch Skype for Web now.

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling