Try Microsoft Edge A fast and secure browser that's designed for Windows 10 No thanks Get started
If you’re making a voice or video call on Skype for Windows desktop, it’s good to be prepared – especially if it’s an important call like a job interview, or a scheduled catch-up with a colleague or loved one. The following tips can help you get the most from your Skype call before you start.
Check your internet connection.
Check your computer.
Check your Skype settings.
Make a free test call.
Make sure you can reach your friend.
Now you’re ready to go. Remember, for best quality both you and the person you’re calling should follow these tips, so ask your friend to check them out too. If you’ve followed the tips above and have any problems with your Skype calls, check out our call quality guide. Get help with making a Skype call.
Why has this not helped?
Please let us know why we couldn't help you today
Thank you for your feedback
Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling