Skype Help

    Skype Translator Privacy FAQ

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    When you use Skype’s translation features, Skype collects and uses your conversation to provide the translation service. With your permission, your data may be used to help improve Microsoft products and services. To help the translation and speech recognition technology learn and grow, sentences and automatic transcripts are analyzed and any corrections are entered into our system, to build more performant services. This may include transcription of audio recordings by Microsoft employees and vendors, subject to procedures designed to protect users’ privacy, including taking steps to de-identify data, requiring non-disclosure agreements with vendors and their employees, and requiring that vendors meet the high privacy standards set out in European law and elsewhere.

    Voice conversations are only recorded when translation features are selected by a user.

    To stop a translated conversation:

    1. Tap or click on the chat header.
    2. Scroll down to Translate Conversation and select Stop translations.
    3. Your translated conversation will be disabled, and a notification will be sent to the chat.

    Your everyday use of Skype Translator could improve the accuracy of Microsoft's speech technology for everyone who speaks your language. Learn more about how Microsoft protects your privacy.

    If you prefer not to contribute voice clips, you can still use Skype Translator.

    Skype will ask you for your permission when you use Skype Translator for the first time. You can also enable or disable your voice clip contribution at any time:

    1. In Skype, select Settings.
    2. Select General.
    3. Select Voice Clip Contribution to enable or disable the feature.

    Review our Privacy Statement.

    Yes. Your translated conversation settings are device specific. This means that the permissions will not sync across all your devices connected to your Microsoft account. You will need to enable the setting on each device you use the translated conversation feature.

    Yes, you can change your permissions at any time by changing the toggle in Translation settings to off.

    1. In Skype, select Settings.
    2. Select General.
    3. Select Voice Clip Contribution to enable or disable the feature.

     

    Conversations using translation are encrypted in transit to and from Microsoft’s servers.

    No, Skype doesn’t use the information collected through translation features to sell advertising.