Help Windows Desktop

How to join a Skype call from Slack

Once you’ve set up your Skype integration for Slack, you can join a Skype call set up by one of your Slack contacts.  

Joining a call

Once a call has been set up, it's easy to join from your desktop or mobile device. Best of all, you don't even need to be an existing Skype user to join, you can either set up a new Skype account or use a temporary guest account from the desktop. For mobile devices, you will need the Skype app installed.

You will receive a notification in Slack that someone in your contact list has started a Skype call. Be sure to click on the most recent Skype call notification as older call notifications will be expired.



Once the host of the call leaves, the call will end and the Join call link will expire. To set up a new call, you can follow these instructions or you can continue your previous call by clicking the call button from within the Skype group that was created for that call.
 

From the desktop

To join the call:

  1. Click the most recent Skype Join call link in Slack. If the link is expired, have the initiator type /skype again to start a new call.
  2. You will be taken to Skype for Web, where you can: 

    If you are not already logged into Skype for Web

     
    A. Use a guest account to join the call.  
    B. Use your Skype account or create a new one. If you create a new Skype account, you will need to go back to the Skype call notification in Slack to join.

    If you are already logged into Skype for Web

     

    A. Join the call with your existing Skype account.  
    B. Sign in with another Skype account
    C. Join as a guest  

    Note - When joining a Skype call from Slack, you’ll always be brought to the Skype for Web app first. However, once you’ve joined with a Skype account, you can continue the call in the Skype app you’ve installed on any of your devices. If you join with a guest account, you can only use Skype for Web.
  3. In Skype, from within the group conversation, click the call button at the top right of the screen to join the Skype call.


Having trouble joining the call? Skype is integrated into other products like skype.com, outlook.com and office.com. If you are logged in and running Skype on any of these products, you will need to close those tabs and restart the call from Slack.   

You will receive a notification on your Android device that a call has started in Slack. You will need the Skype app installed and will need to sign in with an existing Skype account or set up a new one in order to join the call from Android:

To join the call:

  1. Open the Slack app.
  2. Go to the Slack conversation and tap the most recent Skype Join call link. If the link is expired, have the initiator type /skype again to start a new call.

    If you already have the Skype app installed on your Android device, continue to step 3. If not, see below:

     

A. Tap Download Skype

B. Tap the Play Store. 

C. You will be taken to the Skype app, tap Install.

D. Once the app is done installing, you will be taken directly to the conversation in Skype where you can click the active call button (see Step 4 below).

  1. In the Skype app, tap the active call button, once it appears, to join the call.

From iOS

You will receive a notification on your iOS device that a call has started in Slack. You will need the Skype app installed and sign in with an existing Skype account or set up a new one in order to join the call from iOS. If you create a new Skype account, you will need to go back to the Skype call notification in Slack to join:

To join the call:

  1. Open the Slack app.
  2. Go to the Slack conversation and tap the most recent Join call link. If the link is expired, have the initiator type /skype again to start a new call.

    If you already have the Skype app installed on your iOS device, continue to step 3. If not, see below:

     

A. Tap Download Skype.

B. You will be taken to the Skype app in the App store, tap GET

C. Once the app is done installing and you've signed in, go back to the notification in Slack and tap Join now.

  1.  Tap Join ongoing call.

Ready to learn more?

How to start a Skype call from Slack

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