Help Windows Desktop

What are Skype bots and how do I add them as contacts?

Bots are artificially intelligent programs that can do many useful things like search for news, summarize webpages, play games, and more. You can start chatting with a bot just like you chat with friends - simply click on the bot and start typing.  Browse the list of available bots

Bots are currently available in Australia, Canada, UK, Ireland, India, New Zealand, Singapore and the US.

How do I add bots?

Add bot icon


Select the Recents tab, tap the floating action button, and then tap the bot icon. Alternatively, you can find available bots in your Contacts.


Select the bot icon in the Recent tab. Alternatively, you can find available bots in your Contacts


Select Contacts, then click Add Bot...


Select Discover Bots

Windows Desktop

Select the Add bots icon. 

Skype Preview for Windows 10

Select the Bot tab.

Scroll through the list of available bots to find the one you want. When you've selected one, select Add bot (or Get Started).

How do I know a Skype bot is a certified bot?

There are a few ways you'll know it is a Skype certified bot:
List of certified bots

  • The Skype bot profile will say Skype Certified.

  • Normal avatars are round. A Skype bot's avatar is hexagon-shaped.

  • You will see a gray tick mark next to the contact name.

How do I block or remove a bot?

You can block or remove a bot the same way you would a regular Skype contact. Get help with blocking or removing a contact.

If you want to report feedback on a specific bot, contact the bot developer directly. You'll find the name of the developer in the 'created by' section of the bot's profile.


Ready to learn more?
Can I add Skype bots to a Group conversation?
What are Skype bot cards (carousel, hero, thumbnail, receipt)?

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