Home The new Skype

    FAQ and known issues with the new Skype

    Frequently asked questions

    By default, the new Skype follows the language you select on your device in OS settings. However, you can use the new Skype in a different language by using the /language command. Learn more.

    We haven't built this functionality to receive translator calls into the app yet but you can sign in to your account on a supported Skype client to receive them.

    You can receive voicemails from incoming calls received from your Skype number. However, for Skype to Skype calls, we haven't built this functionality to receive voicemails into the app yet but you can sign in to your account on a supported Skype client to receive them.

    Message reactions are only supported in the new Skype. Learn more.

    If you create an account using your phone number in the new Skype, your phone number will be temporarily unavailable for others to use to find you on Skype. This is a known issue and will be resolved soon. However, people will still be able to use your full name to search for you on Skype.

    If people are having trouble finding you, here are a few tips to help:

    • In the Chats screen, tap your profile picture and tap the Settings Settings button button. Tap Share profile and you can share your unique link with friends and family.
    • In the Chats screen, tap your profile picture and tap the Settings Settings buttonbutton. Your Skype Name will be listed in your profile. Your friends and family can find you in Skype via your Skype Name.
    • Start a chat with your friends and family first. The chat will appear in their Chats screen, and they can chat or call you easily from there.

    Most of the experience is mirrored as expected for right-to-left languages like Arabic and Hebrew, and we are in the process of completely building this functionality. 

    Known issues under investigation

    • Adding Android settings for Vibrate or Pulse light (LED) notifications
    • Sharing from other apps to the new Skype
    • Calls answer in speakerphone by default

    Recently Fixed

    • Calls go on hold when multitasking 
    • Return key does not work (swiftkey)
    • Traditional Chinese language switch issue
    • Exit back button not working
    • Reactions render issue after rotating
    • Saving photos error

    Upcoming Features

    • Moji search
    • Delete contacts
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