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Skype Help

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    How do I make a call in Skype for Xbox One?

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    1. Go to My games & apps.

    2. Select the Skype app and sign in.

    3. Press the menu Xbox one menu button button and select Contacts.

    4. Select the contact you'd like to call.

    5. Press the X button on your controller to start either an audio or video call.


    If you have Kinect, Skype will automatically default to video calls. If you don't have Kinect, you can still make audio calls with your headset.

    Note: If you're having trouble making Skype calls, make sure you've allowed Skype to use your microphone and camera on your Xbox One under Skype's settings where you can change the camera and microphone permissions. 

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling