Skype Help

    Which Skype enabled devices or platforms are no longer supported?

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    Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype has to offer, it's sometimes necessary to retire older versions of Skype, and Skype enabled devices. Unsupported Skype enabled devices, and platforms may experience problems with calls and chats, lost or dropped calls and instant messages, or could stop working completely.  

    Update to the latest version of Skype for your platform. Learn more about Skype system requirements. 

    Skype is no longer supported on the following:

    • Amazon Fire phone
    • Android 4.0.2 and lower
    • Blackberry OS
      Note: Android powered Blackberry devices are not affected
    • iOS 9 and lower
    • Mac OS X 10.8 and lower 
    • Skype for HoloLens
    • Skype in Windows Mixed Reality
    • Skype landline phones, cordless DECT phones, and analog telephone adapters (ATA)
      Note: Skype phones, and adapters may still be available to purchase through third party retailers, but are no longer supported
    • Skype mobile for Verizon
    • Skype on 3
    • Skype on Telkomsel
    • Skype on TV
    • Symbian OS
    • Windows 10 messaging and calling apps on Windows 10 version 1511 (OS Build 10586) and lower.
      Note: Skype UWP app for Windows 10 version 1607 (Anniversary update) and above is not affected
    • Windows Phone 8.1 and lower
    • Windows RT 

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