Skype Help

    All products

    Why am I still receiving notifications after closing the Skype app on mobile?

    Back to search results

    If you close the Skype app without signing out first, you might still receive notifications. If you want to stop these notifications, you can either disable them from your Settings or sign out before you close the app.

    Follow the steps below that match your version of Skype. 

    iOS and Android (6.0+)

    If you have...

    • Notifications at the top.

    Android (4.0.3 - 5.1) 

    If you have...

    • Settings at the top.
    Notification settings on iOS and Android (6.0) and above   Notification settings on Android (4.0-5.0)
    1. From the Chats tab, tap your profile picture.
    2. Tap the settings  button and then tap Notifications.
    3. Toggle the listed notification types on or off.
    1. Tap the menu button (three vertical lines). 
    2. Tap  Settings and then scroll down to Notifications

    Was this article helpful?

    Yes No

    Please let us know why we couldn't help you today

    Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling