Skype Help

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    How do I manage notifications in Skype on desktop?

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    1. Select your profile picture.
    2. Select Settings.
    3. Select Notifications, then toggle the listed notification types on or off.

    Alternatively, from your profile, you can set your presence to Do Not Disturb to block chat notifications and let your contacts know you are currently unavailable. Calls will still come through, however. Learn more about how to control who you receive calls from.

    Yes, you can control alerts for specific conversations in Skype.

    1. Select a conversation or group from your recent chat list.
    2. Select the contact or group name at the top of your chat.
    3. Scroll down to Chat or Group Settings and toggle notifications off or on for that chat.

      Alternatively for group chats, you can enable Smart notifications, so you will only be notified when you are quoted or @mentioned.

    There could be a few reasons why you might not be receiving notifications:

    • Notifications will stop when you sign out of the app. Make sure you are signed in.
    • Make sure your Notifications for conversations is on.
    • If you are in Do Not Disturb mode, you will not receive chat notifications by default.  You can change that behavior by selecting your profile picture, then in Settings, tap Notifications, select Show chat notifications while Do Not Disturb is on.
    • Verify that you haven't turned Skype notifications off from your device settings. Settings are managed differently depending on the device. If you’re not sure how to check your device settings, you may need to check the manufacturer’s website.
    • Make sure you haven't turned notifications off for a specific conversation.
    • Make sure you're using the latest version of Skype.

    If you close the Skype app without signing out first, you might still receive notifications. If you want to stop these notifications, you can either disable them from your Settings or sign out before you close the app.

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling