If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to.
What might cause this?
If you don’t use Skype Credit for 180 days, it will go inactive. Don’t worry, it is very easy to reactivate your Skype Credit.
Join the conversation with other customers.
Our support team is ready to help.
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
Limited emergency calling Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country. Learn more.