Skype Help

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    Accessibility features in Skype for Windows, Mac and Linux

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    Assistive features help people with disabilities navigate and control their device.

    Customize your theme

    Skype offers many ways to customize your experience to meet your needs, including High Contrast modes for easier legibility.

    • Select your avatar to view your Profile.
    • Select Theme to customize.
    • You can select a theme to meet your needs. 
      Note: If you are experiencing issues reading text on a multi-colored background, please select a high contrast theme.

    Keyboard shortcuts for themes

    To quickly enter Theme selector:
    • On Mac - Cmd + T
    • On Windows - Ctrl + T
    To toggle between the Light and Dark mode of your current theme:
    • On Mac - Cmd + Shift + T
    • On Windows - Ctrl + Shift + T

    Keyboard Shortcuts

    You can quickly navigate through Skype using keyboard shortcuts. Learn more.

    Font Size

    You can set the default font size of Skype.

    • On Mac, use the View menu in the top bar to zoom in, out, or return to actual size
      • Cmd + + for zoom in
      • Cmd + - for zoom out
      • Cmd + 0 for actual size
    • On Windows, select Alt + V to bring up the View menu to zoom in, out, or actual size
      • Ctrl + Shift + = for zoom in
      • Ctrl + - for zoom out
      • Ctrl + 0 for actual size

    Automatically Answer Calls

    You can set up Skype to automatically answer calls if you prefer.
    • Select your avatar.
    • Scroll to Calling.
    • Enable Answer incoming call automatically.
    • Optionally you can set Start my video automatically as a secondary option.

    Using Skype with Assistive Technologies

    Skype is designed to work with Assistive Technologies, including screen readers provided with Windows and MacOS.

    Learn more about Windows Narrator setup.

    Learn more about Mac VoiceOver setup.

    Microsoft is aware of potential performance issues when using the new version of Skype with VoiceOver, on older versions of MacOS. Microsoft recommends updating to the latest version of MacOS, and installing available updates.

    We're continually working to improve accessibility in Skype, but if you prefer the previous experience you can download it by following the steps below.

    Mac users:

    1. Close your Skype, if it is currently running.
    2. Download the previous version.
    3. Select Install.
    4. When prompted, select to replace the application.
    5. The previous version will install and replace your current version.

    Windows users:

    1. Download the previous version.
    2. Follow the prompts to install.
    3. The previous version will install and replace your current version.

    If you would like technical assistance using Skype on Mac or Windows, please contact the Microsoft Disability Answer Desk. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region. 


    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling