Skype Help

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    How do I answer a Skype call?

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    If you're signed into Skype, you can receive calls. You'll see an incoming call notification screen where you can:

    • Audio call button Select the Call button to answer the call as an audio call.
    • Video call button Select the Video button to answer with video. For incoming video calls, you can select to answer it as a video call or audio only.
    • End call button Select the End call button to decline it if you don't want to answer. If you're offline and you have Voice Messaging activated, the caller will be able to leave a message, or you can set up call forwarding to another number. 
    • merge calls button Select the Merge calls button to merge your current and incoming calls. (not available in Skype for Web)
    Android users have the option to decline calls with a message: Tap the Message message button button, select from a list of common messages or type your own. 

    Ready to learn more?
    How do I make a call in Skype?
    What can I do during a Skype call?
    What happens when someone calls me on Skype while I’m on another call? 
     

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling