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The downloaded messages and files are delivered in a .tar file. You may need an additional application to open the .tar export file and extract your messages and files.
To extract the .tar file on Windows 10:
To extract the .tar file on Mac Browse to the .tar file you downloaded and open the file. Mac has built-in .tar support. To extract the Tar file on older Windows operating systems You may need a third party application to open the .tar file. Note: This link is provided for your convenience and is not an endorsement of any particular third party tool. Ensure that any software you choose to download is from a trusted source.
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