Skype Help

    Skype on Mac asks for admin credentials when installing or upgrading Skype

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    If your Mac asks for admin credentials when installing or upgrading Skype, follow the steps below.

    1. Download the latest Skype installer (.dmg file) from Skype.com.
    2. After downloading, open the installer file by double-clicking it.
      • You will see a Skype app icon.
      • Do not install Skype by dragging and dropping the Skype app in this window.
    3. Open Finder and locate your personal Applications folder.
      • It's typically at Macintosh HD/Users/[your username]/Applications/.
    4. Drag and drop the Skype app from the Skype Installer window to your personal Applications folder.