Skype Help

    Skype services are partially blocked on my account

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    If your account for Skype is suspended or restricted, you may receive a notification that Skype services are partially blocked on your account.

    Here are some examples of notifications you may receive:

    • Your account has been restricted from using Skype's paid features.
    • In order to avoid fraudulent activity and keep your account secure, payment options have been suspended.
    • Unable to process your order.
    • Your order was unsuccessful
    • Your Skype account has been suspended.
    • Some features on your account are blocked.
    • Your payment didn’t go through, and we’re out of options to try again. Come back another time or get in touch if you need help.
    • Account blocked.

    If you receive any of these notifications, please contact the Skype Customer Support team.