The Skype Phone Authentication is an experimental feature in Skype that provides convenience and efficiency during the login process for Skype users. We're currently running this feature as an experiment and are continuously improving the flow for optimal experience.
How does Phone Authentication work in Skype?
Phone Authentication allows users to
log in to the Skype app by verifying their identity through a phone number. Users will receive a one-time
code via SMS , which they will enter to complete the login process.
What are the benefits of using phone authentication?
Phone authentication adds easy access point to your Skype account. With only phone authentication, you can start chatting with anyone in your contact list right away. No longer needing to search for your contacts. It's also a fast option how to log-in to your account on different devices.
Is phone authentication available for all Skype users in Canada?
Currently, phone
authentication is available
only in Canada
, with Canadian phone number. Please come
back later to check the status of this feature in Skype.
I didn't receive the one-time code via SMS when signing up. What could be the reason?
If you didn't receive the one-time code during sign-up, it's possible that your carrier may be blocking our SMS. Some carriers, including TextNow in Canada have restrictions or limitations that prevent the timely delivery of one-time code messages. In such cases, try using a different phone number or sign up with your email, which doesn't require SMS verification. If you continue to experience issues, please reach out to our support team for further assistance.
What should I do if I encounter issues with phone authentication?
If you experience difficulties with phone authentication, ensure that your phone number is correctly entered and that you have a stable internet connection. If issues persist, please try logging in with your Skype name, email or create a new account.
Can I use phone authentication when I'm traveling outside of Canada?
Phone authentication will work internationally for Canadian registered phone numbers, but standard SMS or call charges may apply. Ensure your phone has international roaming enabled to receive one-time code.
Can I switch between phone authentication and Microsoft account login?
Yes, you have the flexibility to switch between Skype phone authentication and Microsoft account login whenever you prefer. To do this, simply locate the "Use email or Skype name" button during the login process. Clicking on this button will transition you to the Microsoft login page, allowing you to log in using your Microsoft account credentials.
These 2 log-in flows are not interchangeable. For full access of Skype features with Microsoft account, follow steps as described here.
How frequently should I expect to receive requests for phone authentication?
You will only be prompted for phone authentication during the login process or when adding a new device until you logout. Regular usage does not require repeated authentication.
Can I delete my account created with Phone Authentication feature?
To delete your account, follow these steps:
-
Go to Settings.
-
Click on Account and Profile.
-
Select Close account.
-
Confirm your phone number.
-
Once confirmed, proceed to delete your account.
Even if you delete your account, you can still use your phone number to sign up again.
Why am I being asked for my date of birth?
Please check out this FAQ on filling out information to access Skype .
