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Help Windows Desktop

How do I make free voice and video calls on Skype for Windows Desktop?

You can make a voice or video call to anyone on Skype, anywhere in the world, for free. Simply find your family, friends and colleagues who are using Skype and add them to your contact list. When you’ve added them, it’s easy to make a call.

Watch this short video to find out how, or follow the steps below.

 

  1. In Skype, click Contacts.


     
  2. Find the person you want to call from your contact list. If you have lots of contacts, you can type a name in the search box to find the contact you’re looking for.

  3. Click the contact. You’ll see their details in the main window.

    If the contact has one of these status icons displayed next to their name  it means they’re on Skype and you can call them for free.

    If you see this icon  or one of these   it means they’re on a mobile or landline so you’ll need a little Skype Credit or a subscription to call them.

    If you see this  it means that the person hasn’t yet accepted your contact request.
  4. Click the Call button  to make a voice call, or the Video call button  to make a video call.



    The screen changes color and you’ll hear ringing until the other person answers.

  5. If you don’t see or hear the other person, or they can’t see or hear you, click the call quality icon (you may need to move your mouse to make it appear). Check the tabs to look for potential problems.



    If problems persist, take a look at our call quality guide.

  6. At the end of the call, click the End call button  to hang up.

 

Useful things you can do on a call

 

 Show or hide your Contacts or Recent lists.

 If you have a webcam, turn your video on and off.

 Mute your microphone so the other person can’t hear you.

 Send files, send contacts, share your screen, add people to the conversation and show the dial pad.
 
 End the call.

 Check your call settings and connection speed, and adjust your microphone, speaker and webcam.

 Show the IM window so you can instant message the person you’re talking to.

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