Making a video call (Windows desktop)

Have you downloaded Skype and joined us? Then you’re ready to get calling.




You can video call anyone else on Skype, anywhere in the world, for free. Simply find your friends who are using Skype and add them to your contact list. When you’ve added a friend, it’s easy to video call them.

Before you make a video call


Check that your system meets the minimum system requirements. The person you’re calling will also need to meet these requirements.


Check that your webcam is working properly. If it’s not working, these tips can help.  

To make a video call


Sign in to Skype, then click the Contacts tab.

Contacts tab selected in the main Skype window


Find the person you want to call and make sure that they are online. If they are, you’ll see this status icon online status icon next to their name. 

If you see one of these iconsCall forwarding iconThe phone status icon., it means the person is on a mobile or other device, so you won’t be able to video call them, but you can make a voice call with a little Skype Credit or a subscription.


Click the contact. You will see their details on the right side of the window.

The contact selected under contacts to see their details.


Click the Video call button.

Video call button

The screen changes color, a call bar appears near the bottom of the screen and you’ll hear ringing until the other person answers.

If you’d like to mute the ringtone, in the menu, go to Tools > Options, then select the Sounds tab. Uncheck ringtone in the list of sounds, then click Save.


Smile, wave, say hello!

Skype with video call in progress


If you can't see or hear each other, click the call quality button in the call bar and check your settings (you may have to move your mouse to make the call bar appear).

Call bar with call quality button highlighted

Get more help with checking your call quality settings.


To end the call, click the end call icon.

Call bar with end call button highlighted

Useful things you can do on a call

    Video calling buttons

  1. Hide or reveal your Contacts, Facebook or Recent lists.

  2. Show the IM window so you can instant message the person you are talking to.

  3. Turn your webcam off so the other person can’t see you.

  4. Mute your microphone so the other person can't hear you.

  5. Send files, send contacts, share your desktop, take a picture or add people to the conversation and make it a group video call.

  6. Check your call quality information and adjust your volume.

  7. View or exit full screen mode.

If you have video quality issues, you can check this handy guide.

People make video calls for lots of different reasons. Share your experience or ask a question in the Skype Community.

Did this answer your question?

Thank you for your feedback

Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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