How can I check that my webcam is working correctly in Skype for Windows desktop?

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Checking if your webcam is working correctly with Skype

To make sure that your webcam is working correctly with Skype:

  1. Sign in to Skype.
  2. In the menu bar, click Tools > Options...

Options… selected from the drop-down menu displayed after clicking Tools in the menu bar.

  1. Under General, select Video Settings. If you have a webcam connected, you should see live video of whatever your webcam is pointed to. If you can see the video stream, your webcam is working correctly.

    The live picture displayed after selecting Video Settings.

    If you can’t see the video stream, your webcam is not working correctly with Skype. Until you resolve this, you won’t be able to send any video if you make a video call.

    This troubleshooting guide can help you resolve this problem.

  2. If required, click Webcam settings to adjust video capture settings, such as light, brightness and contrast.

Switching between the cameras

If you’re using multiple cameras, you can easily switch between them:

  1. Sign in to Skype.
  2. Select the contact, then click the call quality icon The call quality icon  in the conversation window.

The call quality icon selected in the conversation window.

  1. Click the Webcam tab, then select the webcam you want to use from the Choose the camera you want to use drop-down menu.
    If you can’t see the camera you want to use in the drop-down list, reinstall the latest device drivers from the manufacturer’s website.

Integrated camera selected from the Choose the camera you want to use drop-down menu.

You can buy a webcam that's guaranteed to work seamlessly with Skype from the Skype shop.

Alternatively, you can visit Skype Community for more assistance.

Troubleshooting your webcam

If you've tried the above steps and are still having issues, your webcam might not be working correctly with Skype. Check this troubleshooting guide; it can help you resolve this problem.

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