Can I redeem my prepaid card from Walmart?

As of May 2010, Walmart no longer sells Skype prepaid cards, but you can always purchase Skype Credit online.

If you have purchased a prepaid card and haven’t used it yet, you can still redeem your prepaid card. To redeem your prepaid card:

  1. Sign in to your account.
  2. On the left side of the page, click Redeem voucher.
  3. Enter your PIN number in the box provided, check I agree to the Skype Terms of Use, then click Redeem voucher or prepaid card.

When you enter the unique PIN (a 19 digit number) found on the back of your card, make sure you leave no spaces between the numbers.

If you have a Skype Unlimited prepaid card, you will need to redeem the card, and then contact Skype Customer Support. The Skype Unlimited prepaid cards no longer work so you will be given a Skype Credit voucher instead.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

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You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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