Help Windows Desktop

Can I redeem my prepaid card from Walmart?

As of May 2010, Walmart no longer sells Skype prepaid cards, but you can always purchase Skype Credit online.

If you have purchased a prepaid card and haven’t used it yet, you can still redeem your prepaid card. To redeem your prepaid card:

  1. Sign in to your account.
  2. On the left side of the page, click Redeem voucher.
  3. Enter your PIN number in the box provided, check I agree to the Skype Terms of Use, then click Redeem voucher or prepaid card.

When you enter the unique PIN (a 19 digit number) found on the back of your card, make sure you leave no spaces between the numbers.

If you have a Skype Unlimited prepaid card, you will need to redeem the card, and then contact Skype Customer Support. The Skype Unlimited prepaid cards no longer work so you will be given a Skype Credit voucher instead.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Vouchers, gift cards, and promotions" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now