Help Windows Desktop

How do I set up call forwarding in Skype for Windows desktop?

It’s easy to forward incoming calls. You can forward them to another Skype contact for free, or with a little Skype Credit or calling subscription, you can forward incoming calls to a mobile or landline. Call forwarding has replaced the older call transfer functionality on Skype.

Setting up call forwarding

When you've set up call forwarding, your incoming calls will be forwarded even when you’re not signed in to Skype. 

To set up call forwarding:

  1. Sign in to Skype.
  2. In the menu bar, click Tools > Options.
  3. Under Calls, click Call forwarding.
  4. Click Call forwarding options and tick Forward my calls to.
  5. Either:
    • Enter a mobile or landline number. Click the flag to find the relevant international dialing code. If required, click Add more phone numbers to forward calls to up to three different numbers.
    • Enter the Skype Name of the contact you want to forward calls to. Make sure that you enter the Skype Name correctly. Note that you cannot forward calls to a person who hasn’t accepted your contact request.
  6. Specify how many seconds to wait before the calls are forwarded.
  7. Click Save to set up call forwarding.

If you set up call forwarding but it doesn’t work as expected, these tips can help to fix your problem.

Disabling call forwarding

You can disable call forwarding either from the Skype application or from your Skype account.

To disable call forwarding from the application:

  1. Sign in to Skype.
  2. Select Tools > Options... > Calls > Call forwarding.
  3. Uncheck the box next to Forward my calls to.
  4. Click Save.

To disable call forwarding from your Skype account:

  1. Sign in to your account.
  2. Under Manage features, select Call forwarding.
  3. Next to Status, click Disable.

Learn more about call forwarding.

Learn how to set up call forwarding in Skype Manager.

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