Learn the essentials
Our how-to videos will teach you everything you need to know to get started with Skype.
Paying by one-off bank transfer means that you complete payment for a Skype product you like at your bank (in person, by post, or by phone or online). The following questions and answers will help you understand how to set up and complete a one-off bank transfer.
If you have a problem with your bank transfer, these tips can help.
It’s easy to set up a one-off bank transfer to purchase Skype products:
If you've previously bought a Skype product and used a different payment method, you'll need to change it to a one-off bank transfer. Click Change under the Paying with section displayed on the right side of the screen. Select One-off bank transfer from the More payment methods drop-down list and click Next.
B) If this is your first time buying a Skype product:
Enter your billing name and address. If your details are already pre-filled, make sure everything is up-to-date.
Need to change your billing address? Learn how.
Select One-off bank transfer from the More payment methods drop-down list and click Next.
The instructions for payment are displayed when you confirm your order. You need the following information to complete the bank transfer:
Remember: Your unique payment reference number is mandatory. Without it, Skype cannot complete your order.
These instructions are also sent to your primary email address. If you do not receive this email, make sure that the primary email address in your Skype profile is correct, then create a new order and pay for that one instead of the old order.
Nothing. Your order will continue to have a status of Pending. No funds will be taken out of your bank account and your account status is not affected in any way.