Why is a contact who is online shown as offline?


When someone signs in to Skype, their status will show them as being online.

However, sometimes they may not be visible straight away or they may have set their status to Invisible.

If the contact is online, you can call them or send them instant messages even if their status has not yet been updated. If you do call or instant message them, their status will usually be updated immediately, unless they have chosen to be invisible. 

Learn more about status settings and how to change them.

Did this answer your question?

Thank you for your feedback

Thank you for your feedback

Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community.

Why has this not helped?

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.


Share this article