How do I check my call quality settings?

This FAQ provides instructions on how to check your call quality settings, either before you make a call or at any time during the call.

 

Checking your settings before you make a call

In Skype, select the contact you want to call and click the Call quality information button.

Checking your settings during a call

During a call, the call bar is displayed at the bottom of the calling area. To check your call quality settings, click the call quality icon in the call bar (you may have to move your mouse to make the call bar appear).

 

Checking your call quality settings

The call quality settings tool contains five tabs.

Each tab is described below.

Tab

Use to...

Microphone

Change your microphone settings.

To change the microphone that you are using, select a microphone from the drop-down list.

To change the volume of your microphone, move the slider left or right.

If you want Skype to automatically adjust your microphone settings to obtain the best quality, ensure Automatically adjust microphone settings is ticked.

Speakers

Change your speaker settings.

To change the speakers that you are using, select the speakers from the drop-down list.

To change the volume of your speakers, move the slider left or right.

If you want Skype to automatically adjust your speaker settings to obtain the best quality, ensure Automatically adjust speaker settings is ticked.

Webcam

Change your webcam settings. A preview of the video from your webcam is displayed, along with a message indicating the image quality.

To change the webcam that you are using, select the webcam required from the drop-down list.

Computer

Review your computer speed. A message is displayed, indicating whether your computer speed is fast enough to maintain the call.

Connection

Review and test the connection speed between you and the person you are calling. A message is displayed, indicating whether your connection is fast enough for the call.

To re-test your connection speed, click Test now.

 

Did this answer your question?

Thank you for your feedback

Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

Share this article