How do I pay with a Ukash voucher?

To pay for Skype products with your Ukash voucher:

  1. Sign in to your account.
  2. Choose the product you’d like to buy.
  3. Select Ukash as your payment method, then click Next.
  4. Check the amount to be paid and tick the box next to I agree to the Skype Terms of Use, then click Next.
  5. Enter the 19-digit number from your Ukash voucher and the value of the voucher. This is the face value of the voucher (before any VAT deduction) and it should be entered with a decimal point and with no currency symbol. For example, $10 should be entered as “10.00”.

    Text fields to enter the Ukash voucher number and its value. An example of the voucher is displayed.
     
  6. Click Redeem Voucher to complete the payment.

If you do not use the full value of the Ukash voucher, you will receive change in the form of a new 19-digit Ukash voucher number. We recommend that you print these details for future use and contact Ukash* with any queries.

You can use more than one Ukash voucher to make a purchase, just go to the Ukash website* to consolidate your vouchers.

*Skype is not responsible for the content of external sites.

Ukash vouchers include VAT at the applicable rate. We will deduct this VAT at the time of redemption, so the amount you see on your balance is the voucher amount minus VAT. All the calls you make from Skype will then be charged VAT free.

Learn how to purchase Skype Credit.   

 

 

Did this answer your question?

Thank you for your feedback

Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

Share this article