Skype Help

    How do I add or change my primary email address in my Skype profile?

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    You need to have a primary email address in your profile, because we use it to contact you with important information about your Skype account.

    As well as your primary email address, you can add multiple ‘profile’ email addresses to help your friends and contacts find you on Skype. This is useful if, for example, your colleagues only know your work email address but you use your personal one as your primary email address.

    To add another email address to your Skype profile:

    1. Sign in to your account

    2. Select your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

      Note: If you're on iPhone or iPad and missing any options, you may need to clear the history and cookies on your device and sign in again.

    3. Go to the Contact details section and select Add email address.


      Contact details - Add email address
       
    4. In the box that appears, type your new email address and select the green Save button at the bottom of the page.


    The email address is added to your profile. No one can see your email addresses - they are only visible to you when you sign into your account.

    You can add up to three more email addresses - just follow the steps above. 

    To set a profile email address as your primary email address:

    1. Sign in to your account.

    2. Select your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

      Note: If you're on iPhone or iPad and missing any options, you may need to clear the history and cookies on your device and sign in again.

    3. Scroll down to the Contact details section and select the Edit profile button on the right.


      Contact details - Edit profile
       
    4. Select Set as primary email next to the address you want to set as your primary email, and select the green Save button at the bottom of the page.


      Contact details - set email as primary
       
    5. Enter your password to confirm the change of your primary email address.
     

    Forgotten your password? We can help.

    You can edit an email address or remove it from your profile if you no longer use it. To edit or remove a profile email address:

    1. Sign in to your account.

    2. Select your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

      Note: If you're on iPhone or iPad and missing any options, you may need to clear the history and cookies on your device and sign in again.

    3. Scroll down to the Contact details section and select the Edit Profile button. 
    4. Select the email address you want to change and edit or delete it, then select the Save button at the bottom of the page.

    You can’t delete your primary email address, as there always needs to be one in your Skype profile.