Help Windows Desktop

How do I change my primary email address or add another email address to my profile?

You need to have a primary email address in your profile, because we use it to contact you with important information about your Skype account. You’ll also need to know it if you need to reset your password.

As well as your primary email address, you can add multiple ‘profile’ email addresses to help your friends and contacts find you on Skype. This is useful if, for example, your colleagues only know your work email address but you use your personal one as your registered email address.

If you sign in with a Microsoft account and would like to add or update your email, go to Manage how you sign in to Microsoft.

To add another email address to your Skype profile:

  1. Sign in to your account

  2. Click your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

  3. Scroll down to the Contact details section and click Add email address.



     
  4. In the box that appears, type your new email address and click the green Save button at the bottom of the page.


The email address is added to your profile. No one can see your email addresses - they are only visible to you when you sign in to your account.

You can add up to three more email addresses - just follow the steps above. 

To set a profile email address as your primary email address:

  1. Sign in to your account.

  2. Click your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

  3. Scroll down to the Contact details section and click the Edit button on the right.



     
  4. Select Set as primary email next to the address you want to set as your primary email, and click the green Save button at the bottom of the page.



     
  5. Enter your password to confirm the change of your primary email address.
 

Forgotten your password? We can help.

You can edit an email address or remove it from your profile if you no longer use it. To edit or remove a profile email address:

  1. Sign in to your account.

  2. Click your profile picture, or select Edit Profile in the Account details section at the bottom of the page.

  3. Scroll down to the Contact details section and click the Edit button on the right. 
  4. Click the email address you want to change and edit or delete it, then click the green Save button at the bottom of the page.

You can’t delete your primary email address, as there always needs to be one in your Skype profile.

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