Skype Help

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    How do I make a call in Skype?

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    Calling Skype contacts on Skype is always free - but to call a mobile phone or landline through Skype requires Skype Credit or a subscription. 

    1. Find the person you want to call from your Contacts Contacts button list. 
    2. Select the contact you want to call, and then select the audio audio call button, or video video call button button. If you want to make a group call, simply add another participant. 
    3. At the end of a call, select the end call end call button button to hang up. 

    Psst... You can also quickly turn any chat into a call - just select the audio audio call button, or video video call button  button from your chat. 

    Note: If you've synced your mobile address book with your Skype contact list, you can also make Skype calls right from your device's contact list. Just tap the Skype button next to the person you want to call. (Available in Skype on Android (6.0+), iPhone and iPad).

    How do I make a group call in Skype?
    1. From your Calls audio call button list select the new call button. 
    2. Select all the participants you want to call. 
    3. Select the Call audio call button button. 

      Note: For any group calls with more than 25 participants, they will be ringless. The group will receive a notification that the call has started and can select the Join Call button when they're ready. For video calls with less than 25 participants, when you start a video video call button call , you can choose whether you want the call to ring everyone in the group or be ringless. 


    Android 4.0.4 - 5.1

    1. From your Calls audio call button list, select Start a new call. 
    2. Select New Group call new group call button. 
    3. Select all the participants you want to call. 
    4. Select the audio audio call button, or video video call button button.
    How do I call someone on their mobile or landline in Skype?

    You'll need a little Skype Credit or a subscription to call someone on their mobile or landline. If you've already saved the person's contact information you can tap or click their name from your contact list, or use the dial pad button dial pad button to enter their phone number. To call an international number, select the country/region from the drop-down menu. 

    Follow these steps if you already have the person in your contact list:

    1. Find the person you want to call from your Contacts Contacts button list. 
    2. Select the person you want to call, and then select the audio audio call button, or video video call button  button.
      If the person has more than one phone number saved, you can select the number you want to call from a drop-down list. 

    Can people call me in Skype from their mobile or landline?
    Yes, but you'll need a Skype Number for them to call you on. 
     
    How many people can be on a call in Skype?

    Up to 50 people (49 plus yourself) can be on the same audio call. The maximum number of video streams will vary depending on the platform and device you are using. 

    Can I dial toll free numbers in Skype?

    Yes, use the dial pad to enter toll free numbers on Skype. The following countries and number ranges are supported and are free of charge to all users:

    France: +33 800, +33 805, +33 809
    Poland: +48 800
    UK: +44 500, +44 800, +44 808
    USA: +1 800, +1 866, +1 877, +1 888
    Taiwan: +886 80

    Can I call an emergency number in Skype?

    Skype is not a replacement for your telephone and should not be used for emergency calling. 
    There are some circumstances which limited emergency calling is supported over Skype, learn more. 

    Ready to learn more?
    What can I do during a Skype call?
    How do I answer a call in Skype?
     

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    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling