Help Windows Desktop

How do I make a call on Skype?

Skype to Skype calls are free - but to call a mobile or landline from Skype, you need a little Skype Credit or a subscription

  1. Find the person or group you want to call from your contact list, or use Search
  2. Select the contact you want to call, and then...
     
    • Make an audio call: Select the call button
    • Make a video call: Select the video call button
    • Make a group call: Select the new icon (or menu button  on Android) to Add participants, then select the call or video button. Select the group avatar to create a name for your group or to add a group picture. 
  3. At the end of your call, select the end call  button to hang up. 

If you're signed in to Skype, you can receive calls. You'll see an incoming call notification screen, tap or click the call button  to answer the call. If you don't want to answer it, tap the end call button  to decline. If you're offline and you have Voice Messaging activated, the caller will be able to leave a message, or you can set up call forwarding to another number. 

You'll need a little Skype Credit or a subscription to call someone on their mobile or landline. If you've already saved the person's contact information you can tap or click their name from your contact list, or use the dial pad button  to enter their phone number. 

  •  Turn your video on or off. 
  •  Turn your microphone on or off. 
  •  Add participants to your call. 
  •  Use the dial pad. 
  •  Share your screen during a call (only available on Windows desktop and Mac).
  •  End the call. 

Up to 25 people (24 plus yourself) can be on the same audio call. The maximum number of video streams will vary depending on the platform and device you are using. 

Yes, but you'll need a Skype Number for them to call you on. 

Yes, use the dial pad to enter toll free numbers on Skype. The following countries and number ranges are supported and are free of charge to all users:

France: +33 800, +33 805, +33 809
Poland: +48 800
UK: +44 500, +44 800, +44 808
USA: +1 800, +1 866, +1 877, +1 888
Taiwan: +886 80

No, you cannot make emergency calls to emergency services on Skype. You must use your mobile phone or landline to make emergency calls if necessary. For further information, read Skype's Terms of Use

Ready to learn more?
How do I find and add contacts in Skype?
Troubleshooting problems with Skype calls
What happens when someone calls me on Skype while I'm on another call?

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