If you forgot your Skype password, reset your password now.
If you forgot your Skype password but do not have access to your email or phone to verify your identity:
If you forgot your user name and receive the message "That Microsoft account doesn't exist", these steps may help you find or remember your Microsoft account.
You can also check out our troubleshooting guide if you're having other sign in issues.
Join the conversation with other customers.
Our support team is ready to help.
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
Limited emergency calling Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country. Learn more.