Skype Help

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    Common questions with Skype on desktop

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    Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your friends and family. 

    Verify that you meet the system requirements for Skype.

    What can I do with Skype (version 8) on desktop, and Skype for Windows 10 (version 14)?

    • profile pictureProfile picture - Click your profile picture to get to your Settings settings menuupdate your status to Active, Do not disturb, or Invisible, send feedback, and view your Skype version.
    • more menu More - Quickly get to your Settings settings menu, get Help, send feedbackReport a problemor Sign out.
    • search button Search - Find your friends quickly. 
    • dialpad button Dialpad - Quickly access the dialpad.
    • chats button Chats - View your recents chats, favorites, and start a new conversation. 
    • Calls button Calls - Use the dialpad, quickly find your recent calls or make a new call to one of your contacts.
    • contacts button Contacts - Go to your contacts window where you can easily filter your Skype contacts by AllSkype only contacts, and which of your contacts is Active Now on Skype.
    • notification button Notifications - Go to your Skype notifications window.
    • New chat button Chat - Start a new group chat, a new one-to-one chat, or a new Private Conversation.
    • down chevron button Chat filter - Sort your chats by Time, and Unread, choose which View you'd like, Standard or Compact and for your new chats, or Hide Favorites
    • Chat name header - Easily get to your contact's or group's profile and settings.
    • chat gallery Gallery - Find your shared photos, web links and files easily.
    • add in button Add to chat - Find add-ins to help you search the web, share content, and get things done in your conversation wihtout switching apps.  


    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling