Skype Help

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    Common questions with Skype on desktop

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    Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your friends and family. 

    Verify that you meet the system requirements for Skype.

    What can I do with Skype for Windows, Mac, Linux, Web and Skype for Windows 10 (version 14)?

    • profile pictureProfile picture - Click your profile picture to get to your Settings settings menuupdate your status to Active, Do not disturb, or Invisible, send feedback, and view your Skype version.
    • more menu More - Quickly get to your Settings settings menu, get Help, send feedbackReport a problemor Sign out.
    • search button Search - Find your friends quickly. 
    • dialpad button Dial pad - Quickly access the dial pad.
    • chats button Chats - View your recents chats, favorites, and start a new conversation. 
    • Calls button Calls - Use the dial pad, quickly find your recent calls or make a new call to one of your contacts.
    • contacts button Contacts - Go to your contacts window where you can easily filter your Skype contacts by AllSkype only contacts, and which of your contacts is Active Now on Skype.
    • notification button Notifications - Go to your Skype notifications window.
    • New chat button Chat - Start a new group chat, a new one-to-one chat, or a new Private Conversation.
    • down chevron button Chat filter - View Recent or Hidden chats, sort your chats by Time or Unread, Mark all as read or Hide Favorites
    • Chat name header - Easily get to your contact's or group's profile and settings.
    • chat gallery Gallery - Find your shared photos, web links and files easily.
    • Add-in button Add to chat - Find add-ins to help you search the web, share content, and get things done in your conversation without switching apps.  (not available in Skype for Web)


    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling