Skype Help
It's easy to use Skype on the Web with most modern browsers. Check the table below to verify that your preferred browser is...
You may experience an issue with Skype continually signing you out when launching the Windows Desktop app. If you have this issue, it's because your Skype app...
Your Skype Name is the username that was created when you first joined Skype that may have been autogenerated for you. This is a unique identifier that is used...
If you use a phone number to sign up or when you first sign in to Skype with a phone number, people can search for you with your Skype name, phone number, or...
In Skype, you can use easily reach out to your colleagues, business partners, or customers who are using Microsoft Teams. To connect with a Microsoft Teams...
This article is also available for:Skype for WindowsSkype for Mobile This article is for people with visual impairments who use a screen reader program with...
This article is also available for:Skype for WindowsSkype for Mac This article is for people with visual impairments who use a screen reader program with...
This article is also available for:Skype for MacSkype for Mobile This article is for people with visual impairments who use a screen reader program with...
This article is also available for:Skype for MacSkype for MobileThis article is for people with visual impairments who use a screen reader program with Skype...
If your Mac asks for admin credentials when installing or upgrading Skype, follow these steps. Download the latest Skype installer (.dmg file) from...
There are a few things that we recommend you do if you use Skype for Web on a public or shared computer. Open Skype for Web in a new InPrivate browser window...
You will get the message Browser not supported if you are trying to use Skype for Web in an unsupported browser. We recommend that you use the latest version...
You can share a friend's contact card with any of your other contacts right from a chat, or from their Skype profile. Sending and receiving contact details is...
After closing Skype and selecting to remember your account and settings, you may still be prompted to enter your username and password when you launch Skype for...
Skype on Windows, Mac, Linux, Web, Skype for Windows 10 (version 15), Android (6.0+), and iOSTo delete a contact: From the Contacts tab, tap and hold or...
Adding your friends and family in Skype by saving their phone numbers makes it easy to stay in touch across all your devices. There are two ways to add a...
I want to try the Skype for Web (Preview) experience. How do I do that? Please go to https://preview.web.skype.com and sign into Skype.How do I know if I have...
We recommend that administrators distribute Skype for Windows 10 through the Microsoft Store to their Windows 10 users. Please refer to the steps regarding...
Support for Skype versions 7 and below will end on November 1, 2018 on desktop devices and November 15, 2018 on mobile and tablet devices. What does end of...
The latest version of Skype is faster to load, more reliable than ever, and helps you get more done together with the people that matter most to you. It also...
We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...
You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...
In Skype, select Contacts . In the Contacts tab, select the Filter button: on Android (6.0+) and Android tablet on iPhone and iPad on...
You can block a contact to prevent them from calling you, sending you instant messages, and seeing your presence status in Skype. In addition to blocking a...
Favorites make it a cinch to quickly find your contact or chat in Skype. Whether you’re looking for your best friend or your soccer team's group chat, once...
From the top of your window in Skype, select People, groups & messages. Note: For Android users, tap Search . In the Search field, type the name,...
Select the invitation link you received. If you have Skype installed, Skype will launch and take you to the conversation to start chatting. If you don't have...
We require a date of birth for all Microsoft accounts to promote child safety in accordance with applicable laws and to provide you with the best user...
Find the person's profile you want to view in your Chats or Contacts. Tap and hold or right-click the contact's name, then select View profile from the...
When you sync your address book, we add your device contacts to Skype where they are periodically synced and securely stored. You'll see who is on Skype and...
Android OS (6.0+)If you have... Your profile picture at the top. Tabs across the bottom for Chats, Calls, and Contacts. A New Chat button at the...
Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your...
Skype for Windows, Mac, Linux, and Web 8.72.0.94 and Skype for Windows 10 8.72.0.94/Microsoft Store Version 15.72.94.0 began rolling out May 10, 2021, and...
Skype for Android 8.72.0.94 and Skype for iPhone and iPad 8.72.0.96 began rolling out May 10, 2021 and released gradually over the next week.You asked, we...
If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...
In Skype, your friends and family can talk to you immediately, and you can do the same with them.When someone reaches out to you for the first time, you can...
Go to the Download Skype page to get our latest version of Skype. Select your device and start the download. You can launch Skype after it is...
Skype does not offer a specific app for these devices. If you use Skype on a supported device that is paired with an Apple Watch, Android Wearable, or other...
Sign in to your Xbox Series X|S or Xbox One console. Start the Skype app. Go to Contacts or Recent Conversations and press the Y button on your...
It's easy to use Skype for Xbox Series X|S or Xbox One to chat with friends and make one-to-one and group audio and video Skype calls for free. No matter where...
FAQ and known issues in Skype on iOS and Android (6.0+) No sound in recorded Skype calls. If you don't have sound in your recorded Skype calls, please...
Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...
Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...
On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...
The following information describes the specific system requirements for running Skype on different operating systems.If your system does not meet the...
Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10, to update please check for updates...
A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...
It's easy to get started with Skype. All you need to do is: Download Skype to your device. Create a free account for Skype. Sign in to Skype.It's that...
The bandwidth required by Skype depends on the type of calls you want to make. Check the following information for the minimum and recommended speeds for best...
Did you just update to the latest version of Skype on your Android device and it suddenly started crashing when you try to view specific webpages within the...
You may want to run multiple Skype accounts at the same time if there's one you use just for work, and another one for friends and family. While it’s not...
You can no longer login to Skype via Facebook as of January 2018. All Skype logins have been streamlined to Microsoft accounts, allowing you to login with a...
At Skype, we regularly release updates to our software so that we can introduce new features, improve existing ones and fix bugs.Updating Skype is always free,...
Skype for Web is the easiest way to enjoy Skype’s features that you're familiar with in the desktop app, without having to download it. You can sign in to Skype...
Automatic updates are the easiest way to keep Skype for Windows 10 up-to-date. They’re turned on by default, but if you need to disable them: On the Start...
If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...
You can sign in to Skype with a Skype name, email or phone.If you already have a Skype or Microsoft account: Open Skype and click or tap Skype name, email or...
Yes. However, you may need to configure your proxy server for Skype to connect correctly. You may be able to configure your proxy via the system environment...
When you buy a Microsoft 365 Family or Microsoft 365 Personal subscription, your purchase includes 60 minutes of free Skype calls to mobiles and landlines every...
Adding Skype to the Start menu in Windows 10 and above will ensure that you can always find and quickly launch Skype. Verify Skype is installedFirst, check if...
When you're installing the latest version of Skype, it's possible you'll see an update failure and an error code 1603. This is caused by issues with installing...
The Skype Terms of Use govern your use of Skype’s software, products and websites.Read the full terms of use.
Depending on the type of computer and operating system you're using, Skype can look and function differently. For the best performance and most up to date...
Amazon Kindle Fire HD, Kindle Fire HDX, and the Fire HD tablet now come with Skype preinstalled so you can enjoy all the great Skype features such as free...
If you need to transfer your Skype contacts between two accounts, you can simply send them from one account to another from any platform or device using Skype...
Beta releases contain our newest features, and are a great way to try out new versions of our software before they are officially released. It's also a great...
There are several possible reasons why Skype on desktop might not be starting.The most common cause is that your system does not meet the minimum requirements...
Only download the Skype install file from the Skype website. Do not download Skype install files from anywhere else.If you have downloaded a Skype install file...
To make sure that Skype is no longer running, check that all Skype processes have been closed: Press CTRL+ALT+DELETE. Click Task Manager. Click Skype then...
There's plenty of ways to get more out of Skype. Take a look at some of the following stories to see how we can help you keep in touch with friends and family,...
This article is also available for: Windows desktop Automatic updates are the easiest way to keep your version of Skype for Mac...
Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...
Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice one-to-one and group...
When you use the newest version of Skype for Outlook.com, you will have the option to automatically add people from your address book who are also on Skype. To...
Q: I want to try the new experience. How do I sign up for the Skype for Windows 10 preview Insiders program? A: Anyone on Windows 10 can sign up for the Skype...
Bots are artificially intelligent programs that you can chat with in Skype. Simply click on the bot and start typing.Note: After October 31st, 2019, the Skype...
We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...
Skype is better with friends. You can search and find friends using the search bar in Skype. You can search your friends' names, Skype name, email address or...
If you click the Launch Skype now button and you experience the following: In Internet Explorer and Edge - You get a message saying “You’ll need a new app to...
Skype Web Control is a lightweight Skype web client that is available on outlook.com, msn.com and skype.com. To use Skype Web control: Sign into your...
It is not possible to sign in to both Skype for Windows 10 and Skype for Windows Desktop at the same time. If you already had Skype for Windows Desktop...
Send feedback Ask the community Does Skype Lite support Kannada?Yes! Due to popular customer demand, we have added Kannada support. Thanks for sending us...
Skype Lite is a fast, lightweight app for Android devices developed to help people in India stay connected, while delivering great performance in challenging...
Join the conversation with other customers.
Get answers to Skype questions.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
