Getting started | Signing in and out

• Why am I getting signed out of Skype for Windows Desktop?

  You may experience an issue with Skype continually signing you out when launching the Windows Desktop app. If you have this issue, it's because your Skype app...

• How do I change my Skype Name?

  Your Skype Name is the username that was created when you first joined Skype that may have been autogenerated for you. This is a unique identifier that is used...

• Basic tasks using a screen reader with Skype for Mac

  This article is also available for:Skype for WindowsSkype for Mobile This article is for people with visual impairments who use a screen reader program with...

• Basic tasks using a screen reader with Skype for mobile

  This article is also available for:Skype for WindowsSkype for Mac This article is for people with visual impairments who use a screen reader program with...

• Basic tasks using a screen reader with Skype for Windows

  This article is also available for:Skype for MacSkype for MobileThis article is for people with visual impairments who use a screen reader program with Skype...

• Using Skype for Web safely on a public or shared computer

  There are a few things that we recommend you do if you use Skype for Web on a public or shared computer. Open Skype for Web in a new InPrivate browser window...

• Why do I get browser not supported when trying to use Skype for Web?

  You will get the message Browser not supported if you are trying to use Skype for Web in an unsupported browser. We recommend that you use the latest version...

• Why do I have to sign in every time I launch Skype for Linux?

  After closing Skype and selecting to remember your account and settings, you may still be prompted to enter your username and password when you launch Skype for...

• How do I join a conversation from a link I received in Skype?

  Select the invitation link you received. If you have Skype installed, Skype will launch and take you to the conversation to start chatting. If you don't have...

• Why am I being asked for my date of birth when signing into Skype?

  We require a date of birth for all Microsoft accounts to promote child safety in accordance with applicable laws and to provide you with the best user...

• Why are my Skype contacts or credit missing?

  If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to.What might cause...

• How do I use Skype for Xbox Series X|S or Xbox One?

  It's easy to use Skype for Xbox Series X|S or Xbox One to chat with friends and make one-to-one and group audio and video Skype calls for free. No matter where...

• Can I merge or unlink my Skype and Microsoft accounts?

  Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

• How do I create a new account in Skype Lite?

  On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...

• What is a Microsoft account?

  A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...

• Can I run multiple Skype accounts at the same time?

  You may want to run multiple Skype accounts at the same time if there's one you use just for work, and another one for friends and family. While it’s not...

• Can I sign in to Skype with my Facebook account?

  You can no longer login to Skype via Facebook as of January 2018. All Skype logins have been streamlined to Microsoft accounts, allowing you to login with a...

• Finding your way around Skype for Web

  Skype for Web is the easiest way to enjoy Skype’s features that you're familiar with in the desktop app, without having to download it. You can sign in to Skype...

• How do I sign in to Skype?

  You can sign in to Skype with a Skype name, email or phone.If you already have a Skype or Microsoft account: Open Skype and click or tap Skype name, email or...

• How do I create a new account for Skype?

  If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...

• How do I activate my Microsoft 365 Skype minutes?

  When you buy a Microsoft 365 Family or Microsoft 365 Personal subscription, your purchase includes 60 minutes of free Skype calls to mobiles and landlines every...

• Why isn’t Skype starting on my desktop?

  There are several possible reasons why Skype on desktop might not be starting.The most common cause is that your system does not meet the minimum requirements...

• How can I make sure that Skype is no longer running on Windows?

  To make sure that Skype is no longer running, check that all Skype processes have been closed: Press CTRL+ALT+DELETE. Click Task Manager. Click Skype then...

• Try Skype without a Skype account

  We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...