Skype Help
You can have different contact details in your Skype profile (which is used only in Skype) and your Microsoft account (which you can use with Microsoft products...
If your account for Skype is suspended or restricted, you may receive a notification that Skype services are partially blocked on your account. Here are some...
Diagnostic data is used to keep Skype secure and up-to-date, detect, diagnose and fix problems, and also make product improvements. This data does not include a...
In Skype you can remove an instant message you've sent in a chat, delete a one-to-one conversation, or clear a group conversation.How do I remove an instant...
The following information will help you to export or delete specific Skype content.Export, Delete, or Clear Messages and ConversationsTo remove instant messages...
If you use a phone number to sign up or sign in to Skype, or if you have a phone number in your Skype Profile, people can search for you with that phone number...
This article is also available for:Skype for WindowsSkype for MacThis article is for people with visual impairments who use a screen reader program with Skype...
Skype stores files and photos you've shared, calls you've recorded, and other items for easy access across all of your devices. However, each item has a...
Your email address and phone number make it easier for your friends and family to connect with you in Skype. We ask that you verify your email address and phone...
You can block a contact to prevent them from calling you, sending you instant messages, and seeing your presence status in Skype. In addition to blocking a...
You can add or edit information in your Skype profile such as your location, email, or phone number to make it easier for friends to find you. If you prefer not...
In Skype, your friends and family can talk to you immediately, and you can do the same with them.When someone reaches out to you for the first time, you can...
You control who can see your Skype profile information and presence status. Some information is visible to everyone, but you can leave it blank if you don't...
If you're unable to sign in, the following information may help.What do I do if I think I've been hacked or get the message "Help us secure your account"? You...
It has been brought to our attention that our website and services have been blocked by the ISPs in the United Arab Emirates. That means you won't be able to...
Social engineering describes a number of low-tech approaches designed by fraudsters to make you divulge valuable private information or engage in activities...
All Skype-to-Skype voice, video, file transfers and instant messages are encrypted. This protects you from potential eavesdropping by malicious users.If you...
Skype's websites and software are not intended for or designed to attract users under the age of 13. We encourage parents to be involved in the online...
You're ready to install Skype and start chatting when suddenly you’re asked to give your permission to a whole list of things. This might seem a bit troubling,...
When I use translation on Skype, is my conversation content collected and how is it used?When you use Skype’s translation features, Skype collects and uses...
The following guidance is specific to Skype’s consumer software applications and products. It does not apply to the Skype for Business product and online...
Some Skype customers have reported that their accounts have been used to send spam instant messages to their contacts. Spam messages include links to sites such...
Join the conversation with other customers.
Get answers to Skype questions.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
